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Help Desk

Conditional Logic


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I have a form on our site that is used as a questionnaire for our clients.  I have added conditional logic so depending on the person they pick from a drop down, the email will get sent to THAT person.  One of my agents was NOT getting the emails at all so I deleted her line and recreated it. Now she's getting EVERYONE's forms...I've looked at each person and it still lists only their own address, not hers. I know I'm missing something...where do I start looking to find her email?

Post a screenshot of your form where the users would select a person and the settings for that field. Then also post a screenshot of the email settings for the form.

Discussion closed.