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Creating Auto Response
I have Formidable (Lite) and I am trying to create an Auto Response that is sent to the individual that filled out the form. My initial form is working but I can get the Auto Response form to work. Attached is a screen shot of the response email I have created. Does anyone have an idea of why this is not working?
Thank you,
David
February 8, 2017 at 9:52 am
Hi David,
In the 'To' field you need the shortcode for the recipients email address.
At the moment it looks as though you have [19] (which is their first name) and then Name<name@email.com>
You'll need to remove all of that and just have the email address field shortcode (assuming you are capturing their email address int he form?).
Thanks
Chris
February 8, 2017 at 9:55 am
See attached.
Thanks
Chris
Attachment:
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February 8, 2017 at 2:01 pm
Ronoi,
That worked.
Thanks
Discussion closed.