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Email notifications to seperate emails based on a drop down selection

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My client needs a simple form where based on the selection of a drop down item, the form notifications go to different emails. This is the form as it is now: http://www.mhconsultants.com/contact-us/request-information.

I thought this could be done by selecting "separate values" and putting the different email addresses as the saved value for each drop down option, and then putting that field ID in the email notification filed, but that's not working. Anyone have any experience with this? Thank you so much!

I send emails using radio buttons with separate values that contain email addresses, dropdowns should work the same. In your form actions, your email action "To" field should include 'show="value"'. For example, if your dropdown field has an ID of 125, your email action "To" should be set to:

[125 show="value"]

The other way of doing this is to create different email notifications in the Form Actions and use the conditional logic to decide which one to send.

For example send notification A if dropdown = X etc

I use the same method in many forms to send different email notifications to different teams based on what the user selects in the form.

Thanks

Chris

@rojaco, I am trying to do just this with radio buttons. But how do you give separate values to a radio button? It looks to me that all radio buttons have one value (see screenshot).

For more information on what I'm trying to do, my thread is here: http://community.formidableforms.com/help-desk/using-conditional-logic-for-a-contact-form/.

Attachment:

LMK if this doesn't help:

https://formidableforms.com/knowledgebase/email-notifications/#kb-separate-values

If you don't see "Use separate values", be aware that it is a pro-only (vs. free) feature.

Thank you! I didn't see separate values because I am not upgraded to Pro :) I will do that now.

Hi,  I have upgraded to Pro and this feature is still not working.

My page with the form is https://giveprepashot.org/contact-us/.

I have entered in all the saved values as email addresses next to each radio button in the section "Which Location is Closest to You?". To test this out, I made an option for "test" and have the saved value as my email address. However, when I fill out the form and select "test", I do not get an email.

Also, I followed the instructions for Separate Values  at this link (https://formidableforms.com/knowledgebase/email-notifications/#kb-separate-values) and when it says "Then click on your dropdown or radio button field in the 'Customization' sidebar to add this field to the To box", I do not see the Cutomization sidebar.

I also followed the instructions for Conditional Logic, but that doesn't seem to work either.

What am I doing wrong?  I've uploaded a screenshot of my current email notification.

Attachment:

Discussion closed.