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older plugin versions
How might I go about getting a previous version of the registration plugin? We are having some site issues after an update that when a registration is submitted we just get a blank page (no redirect, no message, no email notifications). User does get registered on the site though in both a Formidable entry and WPUser.
The previous version worked before the upgrade it seems but it was an auto download so we don't have a copy. We wanted to revert in the meantime of discovering the real problem and how to fix. Anyone else had the issue?
July 12, 2017 at 10:38 am
This forum is supported by a volunteer community. You would be better off opening a support ticket with the Formidable team.
July 13, 2017 at 2:29 pm
I respectfully disagree. Communities are to ask questions such as these and whether or not they can be answered at this level is another discussion. Note the primary purpose was to find an archive for plugin downloads and only secondary did I ask the question if anyone was having the issue. The secondary component was sharing in a community effort in case others experience any of the same issues.
July 13, 2017 at 6:12 pm
Sorry. My bad for trying to point you in the direction to people that can help you.
The only repository I am aware is for Formidable only.
As for add-ons, you still need to ask support. They are the only ones that can provide and answer.
July 16, 2017 at 5:18 pm
Hi Comm User,
Thanks for your submission on the community forum. Since the problem started with an update, it sounds like a bug. It really benefits you and the community if you report the bug to the official help desk. I know that since the release of the update, Formidable developers have been really interested in knowing about issues and/or bugs related to the new registration add-on update. So if you haven't already, I think it would behoove you to open a ticket in the official help desk, for your own sake and for the sake of the community. You can leave your ticket "public" in the help desk so other community members can find it as well there. Best of luck!
Discussion closed.