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Slow form submissions
I just had a user complain of a form not working. I checked from my end, and it looks like maybe they're just experiencing a very slow form submission. It takes between 5-15 seconds for the page to refresh after hitting "Submit," so definitely long enough for someone to think something was wrong.
I've looked at support tickets, and have tried turning on "Submit this form with AJAX" and disabling email, which seemed like the two most likely culprits.
The form is located here: https://www.maxphotostudio.com/contact
Any help would be greatly appreciated! I feel sure I'm missing out on clients due to this.
July 21, 2018 at 3:02 am
Hi Justin,
I've tested your contact form: it takes 2s
Eric
July 23, 2018 at 8:09 am
Thank you for testing, Eric. Perhaps I forgot to clear the cache; I was still having the issue on my end.
Discussion closed.