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Submitter ID shortcode
When I use a shortcode for a submitter's email address, for example, [112], in the "To:" line on Email form notifications, the submitter is NOT receiving the emails.
However, the forms are being submitted to our admins using their "email@domain.org" formats.
Is there a workaround for this? This function is not performing the way I "sold" it to our customers, and I need to resolve this issues ASAP with your advice.
Thank you!
May 30, 2018 at 4:37 am
I assume your shortcode [112] is the email address and the submitter's email address was completed.
You could check that Action Triggers and Conditional Logic is correct: Settings, Form Actions, Email Notification. Lower down there is a section called
Action Triggers - Trigger this action after - Create.
Conditional Logic - Do this action if any of the following match. Make sure all parts have information in it to perform the conditional action and that it satisfies the conditional to trigger the email.
Click Update
Discussion closed.