The Community forums are being phased out in favor of a new Slack group.
Add your email address below to get an invitation to join the community slack group

Slack Signup
Newsletter Optin
Help Desk

Using conditional logic for a contact form

Labels

This Discussion is public

Notifications

I am looking to create a form where depending on what location radio button a user chooses, the person at that location gets the submission. So for example, if the person chooses "Atlanta, Ga" the person designated at our clinic in Atlanta receives the submission. Is that possible? And which subscription do I need for this? Creator?

We want it to work exactly like the form on this webpage: https://ampstudy.org/contact

Maybe the free version. Test it out. But any paid version can do this.

https://formidableforms.com/knowledgebase/checkboxes-radio-buttons/#kb-use-separate-values

Once you've checked the separate values, change the left value to what you want displayed. Then save the right value as an email (e.g. [email protected]) and then adjust the email as you wish.

https://formidableforms.com/knowledgebase/email-notifications/

You should be able to achieve what you want with any of the versions, including Lite. This is a community volunteer forum. We're end users just like you. We have no affiliation with Strategy 11. You should contact the Formidable team directly for the specifics about licenses.

If you are using a radio button like your example page, use separate values when you setup the form. Separate values allows you to use a label/value pair where label (visible to user) would be the location and the value would be the location recipient's email address.

When you setup the Email Notification on the form's settings page, you would enter the radio button ID or Key and that's it. The email will go to the person belonging to the location.

Keep in mind that as people move around, unless you are using a generic location email address, you'll have to modify the form.

@vfontjr, how do I find the radio button IDs or keys? I do not see them. Also, a screenshot of my current email notification is attached. What am I missing?


Attachment:

It should end up looking something like this in the "To:" box:

[861 show="value" sep=", "]  (861 is the id of the radio field. You can also use the field key)

The "sep="," should only be included if this is a multi-select or checkbox. Radios do not require separation because you are choosing a single value.

No dice :( The entries are getting logged but I'm not getting any of the emails (my email is entered as a saved value next to "test") on this page: https://giveprepashot.org/contact-us/.

Any chance I could give you the login info and you/someone could check it out? I feel like I'm missing one small step.

I tried with a different email address and that worked! Maybe it's just an issue with email preference (gmail vs. organizational emails)

Sometimes your server email setup needs adjusting depending on your host. Glad you've seen it working.

Discussion closed.